77fb Privacy Policy — Your Data, Protected

01 Introduction

77fb is committed to protecting the privacy of every player who uses our platform. We understand that when you register an account and play at 77fb, you are trusting us with personal information. That trust matters to us, and we take our responsibility to protect your data seriously.

This Privacy Policy describes the personal data that 77fb collects from players in Bangladesh and elsewhere, the purposes for which that data is used, the circumstances under which it may be shared with third parties, and the rights you have in relation to your personal data.

77fb processes personal data in accordance with applicable data protection laws. We apply the principles of data minimisation, purpose limitation, and storage limitation to all personal data we handle. We collect only what we need, use it only for the purposes we describe, and keep it only for as long as necessary.

02 Data We Collect

77fb collects personal data from players in several ways: directly when you register and use the platform, automatically when you interact with the platform, and from third parties such as payment processors and identity verification services.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

77fb uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below.

• Account Management — To create and maintain your 77fb account, verify your identity, and manage your account settings.
• Payment Processing — To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported BDT payment methods.
• Platform Delivery — To provide access to games, process bets, calculate winnings, and deliver the core 77fb gaming experience.
• Fraud Prevention — To detect and prevent fraudulent activity, money laundering, and other prohibited activities on the platform.
• Responsible Gaming — To monitor gaming behaviour and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion.
• Customer Support — To respond to your queries, resolve disputes, and provide assistance via live chat and other support channels.
• Legal Compliance — To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Marketing Communications — To send you promotional offers and updates about 77fb, where you have opted in to receive such communications.
• Platform Improvement — To analyse usage patterns and improve the performance, features, and user experience of the 77fb platform.

04 Legal Basis for Processing

77fb processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance — Processing is necessary to fulfil our contractual obligations to you as a registered 77fb player, including account management and payment processing.
• Legal Obligation — Processing is required to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Legitimate Interests — Processing is necessary for 77fb's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent — For certain processing activities, such as sending marketing communications, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

77fb does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy.

• Payment Processors — We share financial data with bKash, Nagad, Rocket, and other payment providers to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by strict data security obligations.
• Identity Verification Providers — We may share identity data with third-party verification services to confirm your age and identity as required by our terms and applicable regulations.
• Technology Partners — We share technical and usage data with platform infrastructure and analytics providers who help us operate and improve the 77fb platform. These partners are contractually prohibited from using your data for their own purposes.
• Regulatory and Law Enforcement Authorities — We may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of 77fb, our players, or others.
• Business Transfers — In the event of a merger, acquisition, or sale of all or part of 77fb's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected.

06 Cookies and Tracking

77fb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core features of the 77fb platform, but some personalisation features may not work as expected.

07 Data Security

77fb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security approach includes the following:

• All data in transit is protected by TLS 1.2 or higher encryption.
• All data at rest is encrypted using AES-256 encryption.
• Access to personal data is restricted to authorised 77fb personnel on a strict need-to-know basis.
• All staff with access to personal data receive regular data protection training.
• Our platform undergoes regular security audits and penetration testing by independent security professionals.
• We maintain an incident response plan to address any data security breaches promptly and effectively.
• Payment data is handled in accordance with applicable payment security standards.

While 77fb takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you believe your 77fb account has been compromised, please contact our support team immediately via the Support page.

08 Data Retention

77fb retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The specific retention periods we apply are as follows:

• Account Data — Retained for the duration of your account and for up to five years after account closure, as required for legal and regulatory compliance.
• Transaction Records — Retained for a minimum of five years from the date of the transaction, in accordance with financial record-keeping requirements.
• Identity Verification Documents — Retained for the duration of your account and for up to five years after account closure.
• Support Communications — Retained for up to two years from the date of the communication, unless a longer retention period is required for dispute resolution.
• Marketing Preferences — Retained until you withdraw consent or request deletion.
• Technical and Usage Data — Retained in anonymised or aggregated form for platform analytics purposes.

When personal data is no longer required, 77fb securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Your Privacy Rights

As a 77fb player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us via the Support page.

10 Children's Privacy

The 77fb platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 77fb platform.

If 77fb becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a person under 18 has registered a 77fb account, please contact us immediately via the Support page.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. 77fb supports responsible gaming and takes its age verification obligations seriously.

11 Updates to This Policy

77fb may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the 77fb platform. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you via your registered contact method or via a notice displayed on the 77fb platform before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 77fb protects your data. Continued use of the platform after an updated policy has been published constitutes your acknowledgement of the changes.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 77fb handles your personal data, please get in touch with us. Our team is available 24 hours a day, 7 days a week.

• Support Page: 77fb Support — the fastest way to reach our team.
• Email: [email protected]
• FAQ: Visit the FAQ page for answers to common privacy questions.